CAMEConnect

Privacy Policy CameConnect.net

The policy statement for the website www.cameconnect.net is given in accordance with article 13 Regulation (EU) 2016/679 (General Data Protection Regulation) and Legislative Decree no. 196/2003 (Privacy Code).

1. DATA CONTROLLER

1.1 The Data Controller is CAME S.p.A., tax code and VAT reg. no. 03481280265 with registered office in Via Martiri della Libertà 15, 31030 Dosson di Casier (TV).

2. PURPOSE OF DATA PROCESSING AND LEGAL BASIS

2.1 The personal data (hereinafter also referred to as “Data”) provided by the data subject when browsing the website cameconnect.net (hereinafter also referred to as the “Website”) will be exclusively processed to permit access by the user to the Website pages and to ensure that they work properly, including by connecting with other third party accounts registered on the CAMEConnect platform which provides remote assistance services.

2.2 The personal data collected from the special areas of the Website will be processed for the purposes indicated in the specific policy statements provided when collecting the data:

  • a) with regard to the “Registered”, section, use of the CAMEConnect system (“CameConnect”), which includes (i) the web interface via the Website; (ii) the smartphone applications (“App”); (iii) firmware and software; (iv) hardware devices, in accordance with the policy statement published here: Privacy information for registration;
  • b) with regard to the “Remote assistance” section, to receive and/or provide remote support and diagnostics, according to the policy statement published here: Privacy information for Remote assistance;

3. TYPES OF DATA PROCESSED

3.1 Browsing data

This category of data includes IP addresses or the domain names of computers used by users who connect to the Website, the addresses of requested resources, the time the request is made, the method used to submit the request to the server, the file size obtained in response, the numerical code indicating the response status from the server (successful, error, etc.) and other parameters related to the user’s operating system and computer environment such as the Wi-Fi network name.

3.2 Cookies

Further information on the cookies policy adopted can be found here: Cookie Policy

4. CATEGORIES OF RECIPIENTS OF PERSONAL DATA

4.1 The data will be processed by employees and/or business associates of the Data Controller, who will be appointed as persons engaged to process data and the data may be communicated to third party companies, appointed specifically as data processers and who provide ancillary services and services that relate to the core business of the Data Controller. In no event shall the data be disclosed.

5. TRANSFER OF PERSONAL DATA ABROAD

5.1 The management and storage of the personal data is carried out on servers located in the European Union owned and/or available to the Data Controller and/or third party companies duly appointed as data processors subject to the following.

6. DATA RETENTION PERIOD

6.1 The data collected through scripts and cookies will be stored for the period of time strictly necessary for the purpose for which they were collected. For more information, please refer to the specific areas of the Website, and to the related policy statements and cookie policy.

7. PROVISION OF DATA AND CONSEQUENCES OF REFUSAL

7.1 Providing the data needed for the proper performance of the services required is optional, but is a necessary condition and indispensable to use the services: any refusal to provide the data will therefore mean that the services requested cannot be provided.

7.2 Consent to the processing for the other purposes indicated in the policy statement relating to the specific areas of the Website is optional.

8. DATA PROCESSING METHODS

8.1 The processing of data for all the purposes described above is carried out using automated or electronic mechanisms that can guarantee the security and confidentiality in accordance with the ‘data protection by default’ concept, i.e. the application of measures aimed at reducing to a minimum the risks of disclosing the data.

9. SUBJECTIVE LIMITATIONS

9.1 Registration for the services of the Website is reserved to people who are over eighteen.

10. RIGHTS OF THE DATA SUBJECT

10.1 You have the following rights:

  • the right of access, i.e. the right to obtain confirmation from the Controller as to whether or not the data are being processed, and if so, to obtain access;
  • the right to rectification and erasure, i.e. the right to obtain the rectification of inaccurate data and/or to complete incomplete data or to erase the data for legitimate reasons;
  • the right to restrict the processing, i.e. the right to request suspension of the processing for legitimate reasons;
  • the right to data portability, i.e. the right to receive the Data in a structured, commonly used and machine-readable format and the right to transmit those data to another data controller;
  • the right to withdraw consent at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.
  • the right to object, i.e. the right to object to the processing of the data if there are legitimate reasons, including data processing for marketing and profiling purposes, if provided for;
  • the right to lodge a complaint with the competent supervisory authority if the data is being processed unlawfully or to take appropriate legal action before the courts.

11. HOW TO EXERCISE YOUR RIGHTS

11.1 Requests must be sent to CAME S.p.A. at the following email address: privacy@came.com.

11.2 The Data Controller will ensure that this policy statement is kept updated.

CAME